Customer Relationship Management

Microsoft Dynamics CRM’s powerful capabilities, like workflow automation & analytics, you can let your sales, marketing, & service staff easily share information and route tasks to provide a seamless customer experience.

Microsoft Dynamics CRM works like and with familiar Microsoft products which mean less of a learning curve for your people, so they can get up and running quickly and focus on what’s most important to your customers.
Customer Relationship Management (CRM) can help reduce costs and increase productivity and thus profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service areas.

Enhance business productivity by providing sales, marketing, and customer service teams with powerful collaboration and organization tools to enhance customer experience. Optimize sales & marketing by increase sales, saving time and growing your business by improving prospect and customer experiences; automating sales, marketing activities; and developing business-enhancing intelligence.
Enhance Sales-Sales Automation
Add new dimensions to your sales team’s cross-selling and upselling efforts to run smarter and in collaboration with each other. Focus on the right opportunities to help close deals faster and exceed your sales goals.
We help you get prepared, focus your time on the highest value deals. Automate your day-to-day business activities so that you can focus on selling and not on maintaining sales data.

For sales managers, CRM provides real-time visibility into their team’s activities so they can forecast sales efficiently. For sales personnel, make it easy to manage customer information so they spend less time handling data and more time with customers.
Customer Care Services
Exceed customer expectations through intuitive insights, rich dashboards, and tools. Deliver timely, relevant and efficient service across all channels.

Get happier customers and real loyalty by ensuring every user across your customer service team is a customer expert when it matters.
Deliver innovation through multichannel marketing automation and analytics. Drive your pipeline with breakthrough marketing campaigns. Cut through the clutter and drive personalized, relevant and targeted campaigns that generate high-quality leads. Gain complete visibility of your sales cycle. Align your sales efforts with business strategies and objectives. For marketers, nothing is more important than tracking the sales that result from leads generated through marketing campaigns on your Web site, in an email, social media or any other marketing channels. We let marketers track leads and sources, the route leads to the right salesperson so that closing of the leads can be faster.